# Reporting Bugs & Getting Help

<p class="callout info">**📋 GOOD REPORTS GET GOOD ANSWERS**  
Give staff enough detail to reproduce the problem without making them excavate the facts one message at a time. The server already buries enough things.</p>

## Include

- Exact Minecraft username
- Java or Bedrock, version, and device where relevant
- Exact command, item, block, or feature
- Expected behavior and actual behavior
- Time, world, coordinates, and nearby players
- Screenshot, short video, or exact error text

## For exploits

Stop testing once you understand the issue. Do not profit, share it publicly, or teach others. Send the reproduction steps privately to staff.

## For player reports

Preserve evidence, do not retaliate, and keep accusations out of public chat. Report through the designated Discord channel or contact available staff.

## Where to ask

- In game: quick questions and non-private help.
- Discord: connection issues, screenshots, reports, appeals, and offline support.
- Knowledge base: stable guidance and command reference.

<p class="callout success">**Discord:** [discord.gg/mT9TRHM](https://discord.gg/mT9TRHM)</p>